Here are some of the questions we are most frequently asked!

What is full service design?

Our Full Service Design is ideal for the client who wants the full breadth of knowledge, experience and resources ABI has to offer. We walk through each of the 17 steps above to ensure that the end result is a room or home that the client absolutely loves. We take the stress and headache out of the design process and save our clients time and money by working with competent and reputable tradesman and identifying quality, custom materials that are just right for the project. From concept development to installation, we handle it all for our clients. Consider us the “Olivia Pope” of the design world. “It’s handled!”

What is an E-design?

Our E-design service is geared toward the client who really does enjoy the decorating process, but needs the guidance and assurance that she (or he) is making the right design choices for the space.

While our E-designs are tailored to each client (no cookie cutter designs here!), these designs are done with a faster turnaround time and are limited to the retail options that are available to the client.

Whereas we bear the responsibility of making sure each of the 17 steps in our Full Service design service, in E-Design, the client takes ownership of everything from preliminary photography, measurement taking, product ordering, installation and deficiency resolutions.

This service is definitely for the “Do-It-Yourselfer,” and since the client will be using us solely in the style development and visual presentation capacity, the price-point for this service is lower than our Full Service Design service.

E-Design packages include the following:

  • A style board that shows which elements will be used in the space
  • A detailed shopping list of the items that need to be purchased for the room with instructions on where to purchase the items
  • A floor plan that illustrates the room layout and where items should be placed
  • (1) 3d rendering shot of the completed room design

This virtual design service will take the photographs and measurements you send us as well as the information we gather from your questionnaire to create a detailed, customized guide for how to decorate this room.

Do you extend your designer discount to clients?

One of the benefits our clients receive from hiring us to do a full design is our connection to industry resources and direct manufacturers. We use our full product line to source just the right materials for our clients’ projects many at or below the cost of what the client would expect to spend at retail stores.

Because these discounts are extended to us due to our relationship with manufacturers, we do not extend access to these vendors directly to the client, but we do pass on significant savings to our clients wherever possible.

For our eDesign clients, because they will be ordering items on their own using our eDesign guide, we only source items that are available in retail outlets so we are not able to use or offer our trade pricing for those projects.

How long does the design process take?

Each project timeline is dependent upon the scope of the project, but as you can see from the 17-Step process there are many phases of the design process that need to be worked through to achieve the desired result.

Projects range from 2 months to 2 years depending on the client’s budget and specific needs. We work with our clients in the initial phase to outline the appropriate timeline and to develop a schedule and target end date.

What is the average budget for a design project?

Again, budgets are specific to each client based on the room, amount of materials and furnishings that need to be provided for the space, taste level and specific needs regarding function.

We find the clients who come to us with a healthy and realistic budget result in projects where the client can realize the full benefit of our creativity and resource connections!

We recommend that clients do a little research before starting their project to get a general feel for who much typical design elements cost.

For example, if you are decorating a bedroom, research how much a typical bed, mattress, nightstand, lamp, rug and art piece costs. This short exercise will quickly help you calibrate how much to budget for your project.

What forms of payment do you accept?

  • Payment options include Check, Money Order, Chase QuickPay Request, PayPal, Visa, or MasterCard for the Design, which must be received by ABI prior to measurements being taken and the commencement of the Design Process. Initial telephone consultation is free of charge and Client will not be billed.

Applicable processing and convenience fees will be added to project totals for credit card and PayPal payments.We find the clients who come to us with a healthy and realistic budget result in projects where the client can realize the full benefit of our creativity and resource connections!

We recommend that clients do a little research before starting their project to get a general feel for who much typical design elements cost.

For example, if you are decorating a bedroom, research how much a typical bed, mattress, nightstand, lamp, rug and art piece costs. This short exercise will quickly help you calibrate how much to budget for your project.

How much do I need to pay to get started?

50% of Design Programming fee due upon acceptance of the proposal.

Will I be charged if I want changes made to my design?

The Design fee includes one revision of the initial Design Concept. Further revisions will be billed at our hourly rate.

Can I cancel my contract?

Either party may terminate the agreement by giving seven (7) days written notice, provided however that the breaching party be given a reasonable opportunity to remedy such breach.

Is there a warranty for services provided?

  • The obligations of ABI under this Agreement are for the benefit of only the Client. If the Client hires an outside contractor or vendor to install the project, this Agreement shall not relieve Builder or Builders hired to build the project of their own responsibility under their agreement with the Client. The Builder of the project must check the measurements indicated on the Design prior to construction, in order to confirm accuracy.
  • If the Client provides their own measurements for the space for which the Design is intended, the Client will not hold ABI liable for any discrepancy in those measurements.

  • If a discrepancy is found in the measurements obtained by a person sent by ABI to procure those measurements, corrections will be made to the drawings, without delay, at the expense of ABI.

  • ABI may give recommendations of a particular Builder or Vendor to the Client; however, this is solely intended as an aid to the Client and is in no way a warranty of the workmanship or product offered by the Builder or Vendor.

  • Blueprints and work permits are the responsibility of the Client. Client may incur additional costs in this regard.